Dr. Jed T. Poll, MD at 1551 South Renaissance Towne Drive in Bountiful, Utah
Dr. Jed T. Poll, MD is healthcare, which located in Utah. They address is 1551 South Renaissance Towne Drive.
On this page you can see full information about Dr. Jed T. Poll, MD in 1551 South Renaissance Towne Drive, Utah: customer reviews, opening times, drive directions, photos, contacts etc.
Phone: +1 801-295-5571
Address:
1551 South Renaissance Towne Drive,Bountiful, Utah
84010 Get directions
Categories: Doctor
Customer Reviews about Dr. Jed T. Poll, MD
- ✪ ✪ ✪ ✪ ✪I took my five year old son in for a routine eye examine. I checked with the office and my insurance company several times and was assured our appointment was covered at 100%. My insurance company asked me to remind them to bill it as a routine eye exam, which I did upon arriving at the office. The nice ladies at the front desk assured me that that wouldn't be a problem. We waited probably 15 minutes before we were called back. Then one of the assistants quickly looked at my sons eyes through a machine. (about 2 minutes) We were then brought back into a different room where he could be asked what letters were on the wall (another 2 minutes). We then waited for a very long time for the doctor to come in. He spent probably another 5 minutes with us. Before I left I talked to the kind ladies at the front desk and told them about the appointment and my son's diagnosis, and once again reminded them that I wanted it billed as a routine eye appointment. They again assured me that it wasn't a problem. Two weeks later I got a bill in the mail from my insurance stating that I owed the full amount. I called SelectHealth and asked them what happened. Apparently Dr. Poll's office had not billed it as a routine eye appointment. But the lady who I spoke to told me that it wasn't a problem, she said to just call the office and have them re-bill the appointment as a routine eye exam and to put the diagnosis secondary. She said they would know the code and it would be an easy fix. So I called Dr. Poll's office and explained to them what SelectHealth had told me. After several phone calls they refused and were unwilling to re-bill. I am now stuck with a $200 bill for 5 minutes with Dr. Poll. I worked in a medical office and was a billing specialist for several years. This problem could be fixed in a matter of seconds, and the insurance suggested it and would approve it. I would not recommend Dr. Poll to anyone!!! They lied to me and are unwilling to bill as they said they would.October 21, 2017by Barton Creek
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